Privacy Policy
Your privacy matters
South West London and St George`s Mental Health NHS Trust (“the Trust”) takes its patients privacy and confidentiality seriously. This privacy policy explains how the Trust uses your “personal data” when you use the “Mind Meds App” . We’ve tried to make our privacy policy simple, clear and easy to read. You can click on the headings below to find out more about how we handle your information.
Who we are, how to contact us and our Data Protection Officer
We are South West London and St George`s Mental Health NHS Trust . You can find out more about us on our website ( http://www.swlstg.nhs.uk ) by clicking ‘about us’, and our contact details are Springfield University Hospital, 61 Glenburnie Rd, London SW17 7DJ . You can also contact us via social media.
The person responsible for monitoring the “Mind Meds App’ data protection compliance is the Trust Information Governance Manager and can be contacted via the freedom of information team foi@swlstg.nhs.uk
We are registered as a ‘data controller’ with the Information Commissioner’s Office, under registration number Z7616349 You can view our registration by clicking here: https://ico.org.uk/about-the-ico/what-we-do/register-of-fee-payers/
What personal data do we hold
(i) Any Information you enter into the App is not transmitted from the App to any server unless you request this by using the “Send Report” (via email) option. When you use this function the information is transmitted over the open internet without encryption (using ‘SMTP’) and sent to you and your health professional but not the Trust. There is a small risk that this information might be intercepted because of problems with your device, the recipients’ email systems or the connection between the App and the recipients’ email systems. To minimise this risk you should keep your anti-virus/spyware software up to date on all devices you use and you should ask your health professional to do the same. Therefore any personal data we may hold is only that data which you provide us by email originating from use of the Minds Meds App.
(ii) The app is assigned a unique number when installed on your device which enables the NHS Trust to monitor usage. Usage data sent from the app to a server does not include your personal data but might include usage data relating to your device as well as the app itself, for example the operating system version used on your phone (e.g. iOS7). No link is made between your personal data and this information about your device and usage of the app. We need to use this data in order for the app to work and to trouble-shoot problems. Usage data is used by the NHS Trust to improve the design, functionality and performance of the app and is stored in accordance with Data Protection law. The NHS Trust will not have access through this route to your clinical or other personal data that you input into the App.
(iii) If you change your device’s operating system (e.g. ‘jail-break’ your device) then your Personal Data may be at risk and to the extent permissible by law the liability provisions above will apply to any loss you may suffer.
(iv) We have measures in place to keep your information safe but it is important that you also play your part - visit the government's ‘Get Safe Online’ website for advice on how to do this ( www.getsafeonline.org ).
What we do with your personal data
Normally, your data is only stored on your advice and we will not be holding, storing or sharing any of your personal data unless you email your information through the send report function as described above. If you do so, the information you send will then be handled in accordance with the Trust’s general privacy policy and records retention arrangements, which are explained Privacy and confidentiality at SWLSTG .
If you have any questions or concerns about how personal data is handled
Please contact us in the first instance using the details above. The Information Commissioner’s Office which is the UK’s regulator for data protection law, can be contacted through www.ico.org.uk
Policy Updates
We may make changes from time to time and you should check the App web site regularly to keep up-to-date or visit the App Store .